RecruitGem AI

Privacy Policy

Last Updated: July 29, 2024

Welcome to RecruitGem AI. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, process, and disclose your information across our platform.

1. Information We Collect

We collect information you provide directly to us, information we collect automatically when you use our services, and information from third-party sources.

Information You Provide to Us

  • Account Information: When you register for an account, we collect information such as your first name, last name, company name, and email address.
  • Candidate Information: You may provide information about candidates, including their name, email, job title, and resume. Resumes may contain sensitive personal data.
  • Payment Information: When you subscribe to a paid plan, our payment processor collects your payment information. We do not store your full credit card details.

Information We Collect Automatically

  • Interview Data: We record and process the audio and video from AI-powered interviews. This includes the questions asked by the AI and the answers provided by the candidate. We generate transcripts and AI-powered analysis from this data.
  • Usage Information: We log usage data when you visit and use our services. This includes information about your interactions, such as pages viewed, features used, and time spent on the platform.
  • Cookies and Similar Technologies: We use cookies to operate and administer our site and services and to improve your experience.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services.
  • Generate AI-powered interview reports and analysis.
  • Process and complete transactions, and send you related information, including purchase confirmations and invoices.
  • Communicate with you, including responding to your comments, questions, and requests, and providing customer service and support.
  • Monitor and analyze trends, usage, and activities in connection with our services to improve them.
  • Ensure the security and integrity of our platform.

3. How We Share and Disclose Information

We do not sell your personal data. We may share information as follows:

  • With Service Providers: We share information with third-party vendors and service providers that perform services on our behalf, such as cloud hosting (Firebase), payment processing, and artificial intelligence model providers (Google GenAI).
  • For Legal Reasons: We may disclose your information if required by law, subpoena, or other legal process.
  • Candidate-Facing Interfaces: When you invite a candidate to an interview, certain information (like your company name, the job title, and the job description) is shared publicly on the interview page to provide context to the candidate.

4. Data Retention

We retain your personal information for as long as is necessary to provide the services to you and to comply with our legal obligations. Candidate data and interview reports are retained as long as your account is active or as needed to provide you services.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

6. Your Data Protection Rights

Depending on your location, you may have certain rights under local data protection laws. These may include the right to access, correct, update, or request deletion of your personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@example.com.